PRIVACY POLICY – TF2SUPPLY.COM

This Privacy Policy explains how tf2supply.com (“we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you access our Website or use our services, including buying, selling, or receiving in-game items. By using our Website, you agree to the practices outlined below.

1. DATA CONTROLLER

KATMIZ TECH LTD (Company No. 16704503), registered in England and Wales, acts as the Data Controller for all personal information processed through the Website. Contact Email: info@tf2supply.com

2. INFORMATION WE COLLECT

We gather various information to provide and improve our services:

· Identity & Contact Details: Name, email, billing address, and other details provided during registration or checkout.

· Transaction Data: Orders, invoices, receipts, and payment confirmations.

· Payment Data: Processed securely by authorized third-party providers; full card numbers are never stored.

· Steam & Trade Information: Steam username, trade URL, transaction and delivery status.

· Technical Data: IP address, browser, device type, operating system, referral source, and cookie identifiers.

· Communications: Correspondence via support requests, forms, or email.

· Verification Documents: Identity proof, address verification, and date of birth for AML/KYC compliance required by payment providers or regulators.

3. HOW WE COLLECT INFORMATION

Data is collected from multiple sources:

1. Directly from you: During registration, checkout, or when contacting support.
2. Automatically: Using cookies, analytics, and other tracking technologies when you browse the Website.
3. From third parties: Such as payment processors (e.g., PayPal, Stripe) and service providers.

4. HOW WE USE PERSONAL DATA

We use your information for purposes including:

· Completing transactions and delivering in-game items via Steam.

· Sending order confirmations, trade notifications, or support responses.

· Maintaining and improving the Website, including fraud prevention and analytics.

· Complying with legal, tax, accounting, and regulatory requirements.

· Enforcing our Terms of Service and protecting our rights.

Data is only processed as necessary for these purposes.

5. SHARING AND DISCLOSURE

Your personal data may be shared under limited circumstances:

· Payment & Fraud Prevention: With banks, card networks, and payment providers for AML, chargebacks, and fraud monitoring.

· Operational Services: Hosting, analytics, and customer support providers.

· Steam/Valve: As required to complete trade offers.

· Regulatory or Legal Requirements: When mandated or necessary to protect our rights.

We do not sell your personal information. Full payment card numbers are never stored by KATMIZ TECH LTD.

6. COMMUNICATIONS

We may use your email for:

· Sending transaction confirmations and trade notifications.

· Service updates or security alerts.

· Marketing communications, if you have opted in (you can unsubscribe at any time; mandatory transactional emails will continue).

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

· Ensure the Website operates correctly.

· Remember your preferences.

· Analyze and improve Website performance.

· Support marketing activities.

You can manage or disable cookies in your browser settings, but some features may not function properly if cookies are blocked.

8. DATA RETENTION

We retain data according to the following guidelines:

· Support Correspondence: Until issues are resolved and records are maintained.

· KYC / AML Documents: At least five years or longer if required by law.

· Cookies & Analytics Data: For the lifespan of the cookie or until deleted.

· Order & Transaction Data: Up to six years for accounting and legal compliance.

9. YOUR RIGHTS

Under UK GDPR, you may:

· Access, correct, or request deletion of your data.

· Restrict or object to certain processing activities.

· Receive your data in a portable format.

· Withdraw consent where processing is consent-based.

· File a complaint with your supervisory authority. To exercise your rights, contact: info@tf2supply.com.

· Our services are intended for users aged 18+. We do not knowingly collect data from children.

· Concerns about a child’s personal data can be addressed by contacting us for deletion.

· You may also reach the Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. POLICY UPDATES

We may revise this Privacy Policy periodically. Changes will be posted on this page with a new effective date. Continued use of the Website indicates acceptance of the updated policy.

11. INTERNATIONAL DATA TRANSFERS

Personal data may be transferred outside the UK/EEA when processed by foreign banks or payment providers. We implement safeguards such as adequacy decisions or Standard Contractual Clauses to ensure protection.

12. DATA SECURITY

We apply organizational and technical measures to protect your personal information, including encryption and controlled access.

· No system is completely secure; you must safeguard your login credentials.

· Certain transactions may undergo automated fraud or compliance checks by payment providers or banks. You may request a human review of decisions affecting your transactions.

CONTACT INFORMATION

KATMIZ TECH LTD
33 Queen St, London, England, EC4R 1AP
Email: info@tf2supply.com

Effective Date: 10 March, 2026